I've received the go-ahead from the owners of our company to purchase Print Inspector; however I'm having this one issue that needs to be address first, as this is the reason behind our puchase intent.
I'm trying to export a report of print usage of all printers on a per user basis from last week. I'm on the user tab, I go to File...Export Report. In the dialog box, I'm selecting WEEK, and I'm clicking on the checkbox to Output record from all printers. When I click OK, I get "Incorrect syntax near the keyword 'GROUP'.
A little bit more testing (just now) reveals that selecting any of the periods (Day, Week, Year) results in the same error. However, if I select "ETERNITY", I'm able to generate the requested report.
Thanks again for all the help (Andrew)
Bryan Fulkersin
IT Director
Moulthrop-Clift, Inc.