Please note, this is a STATIC archive of website www.softperfect.com from 04 Jul 2018, cach3.com does not collect or store any user information, there is no "phishing" involved.

Unexpected exception message when running an automatic report

Started by tom2rn

Unexpected exception message when running an automatic report   03 July 2017, 12:21

The complete error message starts with the above statement and continues with "error running this report." This happens when I attempt to set up my report in the General Settings. In the SMTP server box I put SMTP.aol.com. Below that I entered by user name and password for that account. I wanted text sent to me every day. Where did I go wrong?
SoftPerfect Support forum - Andrew avatar image

Re: Unexpected exception message when running an automatic report   03 July 2017, 14:27

It's hard to say without seeing your settings, but per AOL's help pages:
  • SMTP Outgoing Server Address: smtp.aol.com Set the port to 587
  • SMTP Username: [email protected] (or @love.com, @games.com, etc.)
  • SMTP Password: password you use to login to Mail
So something like this should work. Use the Test button to verify your setup:

SoftPerfect support forum

Re: Unexpected exception message when running an automatic report   04 July 2017, 01:46

Thanks. I was able to get it up just after I sent this message. I saw the info on how to connect to gmail at the bottom of the page and followed suit. I just had the smtp.aol.com entered. When I read the gmail part I looked up the port for AOL and entered it after the colon. Works pretty well. I will keep checking my mail for the report since I had it set to daily. This is a pretty neat little program. It is difficult to find something if you want to measure how much info is going through my router. It would be nice if I could measure all my devices individually (iPhones, Mac's, PC's, Direct TV, etc.), but it isn't a deal breaker. The programs to get to that point are 600 dollars and up. Too rich for me. I'm just wanting to know an average if I have to go to a wireless internet plan. I can buy a plan to suit my needs and not go overboard. This program is a learning curve for me. I learn by trial and error since I'm average with computers (started out with a Commodore 64 in 1984).

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

Our forum rules are simple:

  • Be polite.
  • Do not spam.
  • If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

     

Spam prevention: please enter the following code in the input field below.

 ********    *******   ********   **     **  **    ** 
 **     **  **     **  **     **  ***   ***  ***   ** 
 **     **  **         **     **  **** ****  ****  ** 
 ********   ********   **     **  ** *** **  ** ** ** 
 **         **     **  **     **  **     **  **  **** 
 **         **     **  **     **  **     **  **   *** 
 **          *******   ********   **     **  **    ** 

Message: