What to do with an unrecognised device?

If the scan finds an unrecognised device, how can I tell if I should recognise it or try to kick it off? and how would I get rid of an unwanted device?

You are scanning your WiFi network and the application is showing you what's in there. The green ones are your computer and your router. This is because the application knows they are legit. The red ones, are something else like your iPhone, laptops, TV or something like that.

The whole purpose of this application is that you mark your devices "known" and this will allow you to spot new devices in the network that should not be there (not yours). Unfortunately you cannot really "delete" or "block" them with the application.

Probably the simplest way to identify them would be to think what in your place has access to the Internet. May be turning various devices off and on one by one to find out what is what.

So if you still have no idea what those devices are, I recommend to change your WiFi password to prevent them from using your network.

Hope this helps

Yes, thanks, I think I know what it is now.

I have only two items that come up: one green (this computer) and one red. May I safely assume that the red one de facto is my router?? Thanks.

Scan shows a device with MAC address FF-FF-FF-FF-FF (same IP as all other devices) no other info. What can it be?

10.0.0.3 00-1F-1F-32-DF-8A 12 ms Edimax Technology Co. Ltd.

This is the unknown device the shows up on my scan. When I click web site, it takes me to your site. Why?

Thanks.

Quote

Renay

I have only two items that come up: one green (this computer) and one red. May I safely assume that the red one de facto is my router??

It's most likely the case, however if you can post a screen shot here, I may be able to tell.

Quote

Maryelle

Scan shows a device with MAC address FF-FF-FF-FF-FF (same IP as all other devices) no other info. What can it be?

Please clarify, whether all devices are shown with FF-FF-FF-FF-FF-FF or just one? If possible please attach a screen shot.

Quote

Paul

10.0.0.3 00-1F-1F-32-DF-8A 12 ms Edimax Technology Co. Ltd.
This is the unknown device the shows up on my scan. When I click web site, it takes me to your site. Why?

Because this button takes the user to our web-site It's not designed to take you to Edimax Technology's web-site or anything like that.

This device is likely be a router or some other device produced by Edimax.

Something was wrong with the sign in process. I verified through email and everything, but it would not recognize my (saved) password.

Anyway, here are the two entries:

192.168.2.1 14-35-8B-01-67-50 1 ms Mediabridge products << this is the one I am concerned about
192.168.2.100 14-35-8B-02-98-EF 2 ms Mediabridge Products << this is my computer

Most likely it's your router. Typically a device assigned address x.x.x.1 is a router in computer networks.

Hey guys

If the app find that some other device is trying to acess the network,can i block it???or better do i need to buy some other software that blocks completely the intruder???

It's not possible to block a device trying to access your WiFi network by some software program.

Our WiFi Guard will tell you when someone joins your network without your knowledge.

It is however only possible to block the intruder at the router: changing password, disabling WiFi Protected Setup, tightening security settings, etc.

There is a number of good WiFi security articles on the Internet.

If I see a device marked with a red dot, does that mean someone is actually in my network using bandwidth, or just someone in range and blocked out?

It means there is a device that WiFi Guard does not know about.

Most likely it's one of your computers, TVs or mobile phones.

Please check out the beginner's guide to WiFi Guard.

Like Maryelle, I too have a mac address of FF:FF:FF:FF:FF shows up most of the time. I attempted to block it in my router and it came back and said I cannot block a multicast mac address! WHAT is multicast?? My router is secure using the encryption method and all sharing is diabled, just fyi...

Multicast and broadcast are special MAC addresses. Normally they should not appear in the network.

I guess it's some sort of a glitch in WiFi Guard and not a real threat.

If you could send me a screen shot, that would be great.

I am not using Wi-Fi but broadband wireless network. When I scan I see 5 networks 2 known and 3 unknown (red). From where I can block these 3 unrecognized networks. May be these networks are steeling my data?

Those are not networks. Those are IP addresses or devices.

It could still be your device or your friend's. The simplest way to identify the devices would be to think what in your place may have access to the Internet. It could be gaming consoles, a smart TV, mobile phone, etc. Turning various devices off and on one by one will help to find out what is what.

If you still have no idea what those devices are, it makes sense to change your WiFi password in your router to stop them using your network.

You may also want to check the beginner's guide.