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How to reset forgotten password

Started by imran

imran

How to reset forgotten password   17 January 2018, 14:32

We have purchased Print Inspector software and set its application access password.
Now we forgot the password. Could you please tell us how to reset or recover the password?
SoftPerfect Support forum - Ann avatar image
Ann

Re: How to reset forgotten password   17 January 2018, 14:37

The forgotten password can be recovered by following these steps:
  1. Download SQLite Spy
  2. Launch it and load the Print Inspector database file, which should be located in C:\ProgramData\SoftPerfect\Print Inspector\Print Inspector.db
  3. Open the CONFIG table and you will see the password in one of the data rows
Bob C

Re: How to reset forgotten password   22 January 2018, 05:16

I only have a path of C:\Program Files\NetWorx with no Print Inspector sub-directory. Where do I find the password? The directory does have an sqlite.dll
SoftPerfect Support forum - Andrew avatar image

Re: How to reset forgotten password   22 January 2018, 09:44

It probably means that you do have NetWorx installed, while Print Inspector is not installed on your computer or it's installed in a different folder.

Anyway, the data are kept under C:\ProgramData (%PROGRAMDATA%), that's where you need to look, not in C:\Program Files (%PROGRAMFILES%).

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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