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Counting copies

Started by Andrey

Andrey

Counting copies   10 February 2012, 22:52

Good day!
I have the last version of Print Inspector, has bought 1 license

When i send to printer 3 copies of 1 page, I see the following:
pages:1
copies:1
total:1

Doesnt metter how many copies i want, i see the same

How can I right count the copies?

thanx
SoftPerfect Support forum - Andrew avatar image

Counting copies   10 February 2012, 23:28

Are you printing from Microsoft Word?
Andrey

Counting copies   10 February 2012, 23:42

and from Word too

no difference from print job was sent - only 1 copy listed in PI. In real - 3,4,100 copies
SoftPerfect Support forum - Andrew avatar image

Counting copies   11 February 2012, 16:30

This is a known problem, however unfortunately not much can be done about it. Some printers do not report the correct number of copies, however there can be printer-specific settings that affect it. Sometimes it helps to set the printer settings as shown below, but if not try updating the printer's drivers.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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