Hi, we purchased Print Inspector software license a while ago and have been using it with no problems at all, including mail alert schedule. Recently we migrated to a new server and don't seem to get the mail alert schedule to work properly.
The Event Log Viewer shows "SMTP request error : CONNECT error 10013"
That line appears 10 times, then "Giving up after 10 SMTP errors", then "Recovering after 10 SMTP errors", and then 10 errors repeat again.
What are we doing wrong and what can we do to fix this error?