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Something causes print spooler to stop

Started by Dominique

Dominique

Something causes print spooler to stop   21 March 2006, 09:20

Hi,

Last week, my print spooler on WIN2003 SERVER SP1 with printinspector stopped responding. This now happens almost every day.
I've installed a few printers on a test server (2003 SP1) together with printinspector and after 3 days the print spooler on my win2003 test server hanged. I had to restart my print spooler.

Do you know about this problem? Is there a work-around?

Best regards, Dominique - Belgium
SoftPerfect Support forum - Andrew avatar image

Re: Something causes print spooler to stop   22 March 2006, 03:31

We have not encountered such problem before.
Does everything work well without Print Inspector? Is there anything in the Windows event log?
Frank

Re: Something causes print spooler to stop   21 March 2007, 22:02

I'm trialling the program and I noticed that several users printed 314 copies of a document according to Printinspector. The users claim they didn't print that many copies (including me), so my question is: how did Printinspector come up with these numbers? Is this a bug?

We have a Win2000 SP4 Eng. server on IBM x346, 2 Gb mem, 4x146 Gb in RAID.
All clients are XP SP1 and SP2, dutch and/or eng.
SoftPerfect Support forum - Andrew avatar image

Re: Something causes print spooler to stop   22 March 2007, 11:31

Unfortunately Print Inspector is a highly hardware-dependent product. It works perfectly well with some printers, and not so with others. It heavily depends on the quality and reliability of drivers created by printer vendors, especially the notification mechanisms. This is why it is very important to take advantage of the free trial period and test the software with your printer(s) to make sure you are 100% happy with it.
gaurav

Re: Something causes print spooler to stop   20 April 2007, 15:38

i've been using printer inspector for a long time, but after i've got new printers i am also facing the same problem. my print spooler on WIN2003 SERVER SP1 with printinspector stops responding. it gives different error every time. after that my printing stops. to solve this i have to restart the server.
Mark

Re: Something causes print spooler to stop   14 October 2008, 01:30

I have exactly the same problem but I've never had Printinspector at all. I found this page through the Internet search when I was looking for possible solutions. So the problem is definitely not caused by Print inspector. I suspect it is the HP drivers.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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